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Izwe Savings and Loans Plc Committed to Building a Strong Customer Base- CEO

M.Cby M.C
September 22, 2021
Reading Time: 3 mins read
M.Cby M.C
in Banking
0
Izwe Savings and Loans Plc Committed to Building a Strong Customer Base- CEO

Raymond Kwakye Bismarck

Raymond Kwakye Bismarck, the Chief Executive Officer of Izwe Savings and Loans has indicated that the company has a renewed interest and commitment to the needs of its customers.

Addressing management, staff and customers as part of the 10th year anniversary celebration, Mr Bismarck noted that Izwe Savings and Loans would continue to work to improve the experiences of customers. As such, he revealed that his hard-working staff will be at the centre of this drive.

“We assure customers and employees that this business will continue to be managed in a very sustainable way to provide job security for staff and better services for our customers.”

Raymond Kwakye Bismarck

Mr Bismarck acknowledged the loyalty of Izwe Savings and Loans customer base. He opined that the company and the customers have the same vision and are pursuing similar goals. He pledged his support for the customers and noted that the savings and loans financial institution will help SMEs grow.

“It is very important to note that the customers we have on boards are customers who have the same focus and vision that we have for them. As an entity, we want to be a major player in this market, supporting small and medium enterprises to build and grow their businesses.”

Raymond Kwakye Bismarck

The CEO revealed that Izwe Savings and Loans has a number of financially astute shareholders who have financial interests in diverse sectors of the economy. He, thus, touted the company’s achievements and noted that Izwe is a well-established and secure financial institution.

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Mr Bismarck averred that in the last decade, Izwe has followed a steady upward progression. This, he said, was achieved by the company weaving responsible lending principles into every level of its business. He also iterated that the company has a solid foundation on which it is building a strong, lasting relationships, increase customer retention and reduce financial risk.

Izwe Rewards Customers and Staff at Its 10th Anniversary Ceremony

Izwe Savings and Loans Plc. acknowledged 6 loyal customers, 13 members of staff and 10 Independent sales agents who have been with the company since its inception 10 years ago at a virtual cake-cutting ceremony as part of its 10th-anniversary celebrations.

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It had all 12 branches of the company across Ghana joined via video links with their own identically branded cakes to mark this special anniversary.

Management presented shopping vouchers to long-serving staff for their dedication to the institution while the loyal customers were each given a 42-inch television set to thank them for their loyalty over the years.

The cake-cutting ceremony comes after customers were hosted at a special appreciation dinner for key customers of the company in early August.

Meanwhile, Izwe Savings & Loans Plc is a subsidiary of Izwe Africa, a company founded in South Africa in 2004 and expanded into the rest of Africa, with the intent to purposely shape Africa’s future with innovative life-changing financial solutions.

READ ALSO: ADB, DBG proposed partnership to benefit agribusiness

Tags: CustomersIzwe Savings and LoansRaymond Kwakye Bismarck
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