Bilingual Secretary (Full-Time)

Location: Accra, Ghana
Organization: African Union
Employment Type: Full-Time
Application Deadline: 17 July 2026

About the African Union

The African Union (AU) is a continental organization committed to promoting unity, peace, sustainable development, and economic integration across Africa. Through collaboration with Member States and strategic partners, the AU works to advance Africa’s development agenda and improve the lives of its citizens.

We are seeking a highly organized, professional, and bilingual individual to join our team as a Bilingual Secretary in Accra. This role offers an exciting opportunity to contribute to a dynamic multicultural environment while supporting key administrative and operational functions.

Position Summary

The Bilingual Secretary will provide high-quality administrative, secretarial, and operational support to assigned departments and supervisors. The successful candidate will manage correspondence, coordinate schedules, maintain records, facilitate communication with stakeholders, and ensure the smooth day-to-day functioning of office operations while working in two African Union official languages.

Key Responsibilities

Administrative and Operational Support

• Provide efficient administrative and secretarial support to assigned departments, divisions, and units.
• Maintain supervisors’ calendars and ensure appointments are accurately scheduled and updated.
• Prepare routine office communications and assist in compiling reports, data, and information.
• Support the implementation of operational activities and provide timely progress updates.
• Follow up on meeting decisions, correspondence outcomes, and action points to ensure implementation.
• Assist with logistical arrangements for meetings, events, and departmental activities.
• Liaise effectively with internal and external stakeholders to facilitate smooth operations.

Correspondence and Communication

• Draft, type, proofread, and edit documents, reports, correspondence, messages, and other materials in two African Union working languages.
• Prepare responses to routine correspondence for supervisors’ review and signature.
• Receive, screen, and respond to telephone calls, emails, and other communications, ensuring appropriate follow-up.
• Welcome visitors, staff, and partners, and provide accurate information on relevant procedures and activities.

Records and Office Management

• Maintain accurate filing, record-keeping, and document retrieval systems for incoming and outgoing correspondence.
• Create, improve, and maintain efficient records management processes.
• Ensure office equipment remains in good working condition and report maintenance requirements promptly.
• Monitor and maintain adequate stocks of stationery, office equipment, and furniture.
• Perform reception duties as required and contribute to a professional office environment.

Additional Duties

• Carry out any other duties and responsibilities assigned by supervisors in support of departmental objectives.

Qualifications and Experience

Education

• Diploma in Administrative Services, Office Management, Secretarial Studies, Clerical Studies, or a related field, with a minimum of three (3) years of relevant bilingual secretarial experience; OR
• Bachelor’s Degree in Administrative Services, Office Management, Secretarial Studies, Clerical Studies, or a related field, with a minimum of two (2) years of relevant bilingual secretarial experience.

Experience

Relevant experience must be gained within:

• Public sector organizations;
• Diplomatic missions;
• International organizations; or
• International non-governmental organizations (INGOs).

Required Skills and Competencies

Technical Skills

• Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
• Strong administrative, organizational, and records management skills.
• Excellent written and verbal communication abilities.

Professional Skills

• Strong planning, coordination, and time-management capabilities.
• Ability to work accurately and efficiently under pressure and meet tight deadlines.
• Strong interpersonal and stakeholder engagement skills.
• Ability to work independently while contributing effectively within a team.
• Professional, courteous, patient, and service-oriented approach.
• Ability to manage multiple priorities in a multicultural environment.

Language Requirements

• Proficiency in one African Union official working language (English, French, Portuguese, Arabic, Spanish, or Swahili) is required.
• Fluency in a second African Union official language is highly desirable and considered an advantage.

Leadership Competencies

• Flexibility
• Risk Awareness and Compliance

Core Competencies

• Accountability and Compliance
• Teamwork and Collaboration
• Learning Orientation
• Clear and Effective Communication

How to Apply

Apply online by clicking on the application button.