The National Identification Authority (NIA) has announced the temporary suspension of the indefinite strike action embarked upon by the NIA Division of the Public Services Workers’ Union (PSWU), paving the way for the full resumption of operations across all its registration centres in the country, effective Monday, 30th June 2025.
The strike, which had effectively grounded critical services such as the issuance and replacement of Ghana Cards, had sparked widespread concern among citizens, especially those who require the card to access banking, SIM registration, travel, and other essential services.
In a public notice issued by the Head of the Corporate Affairs Directorate of the NIA, Williams Ampomah E. Darlas, the Authority expressed gratitude to the Union for demonstrating what it described as “good faith” during negotiations and assured workers that their concerns remain a priority.
“Following extensive engagements with the National Labour Commission (NLC), the Fair Wages and Salaries Commission (FWSC), the Ministry of Finance (MoF), and the leadership of the mother Union, the Divisional Executive Council of the PSWU has resolved to suspend the strike action with effect from Monday, 30th June 2025.”
Head of the Corporate Affairs Directorate of the NIA, Williams Ampomah E. Darlas
While the statement did not provide explicit details of the outcomes of the negotiations or the specific concessions made by government bodies involved, it emphasized that the workers’ grievances would continue to receive the “urgent attention they deserve.”
The strike, which was initiated by the PSWU’s NIA Division, was premised on long-standing concerns relating to poor conditions of service, salary disparities, and delays in the implementation of agreed allowances and incentives.
The decision to suspend the industrial action appears to have been motivated by assurances from government representatives during mediated discussions facilitated by the National Labour Commission.
Resumption of Registration Services
As of Monday, June 30th, all offices and registration centres operated by the NIA will resume full operations.
This includes regional, district, and special registration centres that had been affected by the strike. Citizens are therefore encouraged to visit their nearest NIA office to access services such as new registrations, card replacements, and data updates.
In the past few years, the Ghana Card has become a critical identification document, forming the basis for biometric verification across sectors.
It is used for voter registration, banking transactions, access to social services, and compliance with telecommunications regulations. As such, any disruption to the services of the NIA poses a significant challenge to citizens and institutions alike.
Management of the NIA took the opportunity to thank the public for their patience and understanding during the period of the strike and apologized for the inconvenience caused.
The Authority reiterated its commitment to delivering quality, efficient, and reliable identification services to all Ghanaians, reaffirming its role as a cornerstone of national identity management and digital transformation.
For now, however, the return to work by NIA staff will be seen as a positive development, especially for thousands of Ghanaians awaiting identification services for employment, travel, and access to government services.
The NIA also urged all citizens in need of its services to make use of its fully operational offices starting Monday, 30th June.
READ ALSO: Iran-Israel Tensions Pose Limited Risk to Ghana’s Oil Earnings – Dr. Acheampong
