Network International & Infobip To Offer WhatsApp For Business Banking Services Across Africa

Africa’s Leading digital payment solutions provider, Network International, has announced it will bring WhatsApp for Business banking services to financial institutions across Africa through a landmark collaboration with Infobip.

The full-stack cloud communications company is one of the world’s largest providers of A2P SMS services and will support Network International in its commitment to financial inclusion across Africa.

In addition to helping financial institutions reach their customers through a familiar and reliable channel, the agreement will help them deliver world-class support and seamless services in a personal, timely, and reliable manner.

 For individuals, this means people can access their money securely and quickly, as well as utilizing the latest chatbot technology to help empower customers to take control of their finances.

Commenting on the deal, Network International’s Hany Fekry, Group Managing Director of Processing, said the agreement will help improve financial inclusion on the African continent.

“We are delighted to introduce WhatsApp banking across Africa with Infobip. Helping financial institutions reach customers through a secure and familiar app is in line with our goal to increase and improve digital banking services across the continent to improve financial inclusion”.

Hany Fekry

Hana Bilbeisi, Regional Head of Partnerships Sales, Infobip, also commented on the deal, saying “We are delighted to have joined forces with Network International”.

“Empowering individuals and communities through technology and communication is one of our key values at Infobip. By integrating WhatsApp Business API, Network International customers can now access crucial information anytime, anywhere”.

Hana Bilbeisi

Major markets of Network International

Network International is a leading enabler of digital commerce across the Middle East and Africa, providing a full suite of technology-enabled payment solutions to merchants and financial institutions of all types and sizes.

“We have grown from strength to strength to become the largest acquirer in the UAE and the leading enabler of digital commerce in the Middle East and Africa (MEA) region”.

Network International

Network International has worked closely with governments and financial institutions in Africa to promote financial inclusion, helping to drive digitization through innovative products and collaborations such as this one.

For over 25 years, Network International has delivered innovative solutions that drive revenue and profitability for our customers and help businesses and economies prosper by simplifying commerce and payments.

The company also provides a robust suite of payment products and services that are on the cutting edge of technology development. In 2021, it processed more than $42 billion in total processed volumes (TPV) for more than 150 thousand merchants and processed over 979 million issuer transactions on over 16 million cards for more than 200 financial institutions.

The company’s management team has on average 20 years of industry experience in the financial services, payments and technology sectors and a proven track record of execution at leading organizations, regionally and internationally.

Its largest segment by revenue is the Middle East, which includes the key markets of the United Arab Emirates and Jordan. It recently entered Saudi Arabia, a market that offers significant opportunities for growth.  Additionally, Network International provide services in more than 40 countries in Africa, including the major markets of Egypt, Nigeria, and South Africa.

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