MTN Group is humbled to be recognized as the leading African company on the recently revealed Forbes World’s Best Employers list for 2021, the Group said in a statement.
As part of the survey, employees from across 58 countries were asked to rate multi-national employers on aspects such as image, economic footprint, talent development, gender equality and social responsibility, the complete list featured 750 companies.
This year’s rankings represented a significant improvement in various areas for MTN Group. Overall, the telecom giant said “we’ve improved from position 419 last year, to 132 in 2021. We have also moved up nine places in the global telco industry rankings, to second spot”.
MTN Group President and CEO, Ralph Mupita expressed delight for the recognition and said it will help enthuse people around the Group’s ambitions.

“This acknowledgement comes at a time when our sector is at the forefront of the changes that are happening in the world. In a year when we launched our new Ambition 2025 strategy and EVP Live Inspired, we are excited that this acknowledgement, as with many others we’ve received, will serve to re-affirm and inspire people around our ambitions”.
Ralph Mupita
A focus on employees
On his part, Paul Norman, Group Chief Human Resources Officer said: “We are humbled to receive this influential global recognition by Forbes”. This is especially so, “as people have found it difficult to be physically together”. To address this concern, “we’ve had to step up as an industry to connect them with each other, connect companies with their people and customers”. According to him, MTN also plays a major role that enables the delivery of new and essential services to communities.
“To achieve this, we’ve relied on our people, their skills, innovation and can-do spirit that continues to shine bright alongside our brand. Through our Live Inspired EVP, we aim to provide our employees with future skills, create a diverse and inclusive workplace and contribute to a sustainable environment”.
Paul Norman
2021 Fortune Change the World List recognition
The Group continues to receive several recognitions across the world. On October 12, 2021, MTN Group announced that it has been recognized on the ‘2021 Fortune Change the World List’. The ‘Fortune Change the World List’ is a global ranking of the top 53 companies that make a measurable progress addressing pressing social problems as part of their business strategy.
After receiving that recognition, the Group’s President and CEO, Ralph Mupita, iterated that the Group is committed to changing the world through meaningful contributions to the societies across the markets in which it operates. According to him, “our networks, products, and services are supplied with the intention of closing the digital divide by facilitating digital communications and financial inclusion”.
The publishers of the Change the World list have noted that many of this year’s honourees are battling to reverse the neglect of some societal needs, as magnified by the pandemic. These companies are investing in the long-term health of their businesses by supporting those on the lower stages of the global economic ladder, including distributing COVID-19 vaccines in low- and middle-income nations.
MTN highlighted that it has continued to play significant role since the start of the spread of COVID-19. MTN donated US$25 million to support the African Union’s COVID-19 vaccination programme. The donation to Africa Centres for Disease Control and Prevention (Africa CDC), MTN said, will help secure up to seven million doses of the COVID-19 vaccine for health workers on the continent.
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