Ghana has been pushing for digitalization in recent years, recognizing the potential it holds for economic growth, efficiency, and improved service delivery. The government implemented various initiatives and policies to drive digital transformation across different sectors.

Ghana has made significant investments in expanding its digital infrastructure, such as fiber-optic networks and broadband connectivity, which would help to improve internet access and speed, enabling the adoption of digital solutions in both urban and rural areas.

The implementation of a national identification system known as the Ghana Card aims to provide a secure and reliable means of identification for citizens and residents. It facilitates efficient service delivery, promotes financial inclusion, and helps in the planning and implementation of government programs.

Online platforms have been introduced for various government services, including tax payments, business registration, passport applications, and land registration to enhance administrative efficiency and citizen engagement.

Ghana has embraced digital financial services to promote financial inclusion and facilitate economic transactions. Mobile money platforms, such as MTN Mobile Money and Vodafone Cash, are widely used, allowing people to send and receive money, pay bills, and access financial services through their mobile phones.

The digitalization push encourages the growth of e-commerce platforms and startup ecosystems in Ghana. Online marketplaces, like Jumia and Tonaton, are gaining popularity, providing a convenient avenue for buying and selling goods and services.

Ghana recognizes the importance of digital skills in the workforce and is investing in education and skills development programs. Initiatives such as coding clubs, tech boot camps, and digital skills training are being implemented to equip individuals with the necessary skills for a digital future.

However, Ghanaian actress and activist Lydia Forson cautioned the country’s push for digitalization.

“I’m all for digitalization; it’s where the world is moving and we should move right along with it. But it always feels like we’re trying to run before we can even crawl.”
Lydia Forson

She questioned whether Ghana is truly ready for such an ambitious digitalization.

Her statement comes as Ghana struggles with reliable electricity, internet access outside major cities, and low digital literacy among some populations.

Many argue that moving too quickly to digital-first systems risks leaving many Ghanaians behind or unable to access critical services.

While the goal of digitalization is laudable, they believe the country’s infrastructure and capacities still need much development.

Performance Tracker Lacks Genuineness

The Ghana government’s newly launched performance tracker is a tool designed to monitor and track the performance of government policies, programs, and projects. It provides transparency and accountability by giving citizens access to real-time data on the progress and results of various government initiatives.

The performance tracker can be accessed through a website or mobile application, and it covers various sectors such as health, education, agriculture, infrastructure, and more. Users can view key performance indicators, track implementation progress, and get updates on the impact of government interventions.

The tracker aims to ensure that the government’s actions are accountable and effective in addressing the needs of the people. It allows citizens to hold their leaders accountable and contribute to the decision-making process by providing feedback or suggestions for improvement.

Nevertheless, Lydia Forson criticized the country’s newly launched Performance Tracker, stating that it appears more like a political campaign than a genuine monitoring platform.

“I watched the launch and entire explanation to the end; including the shout-out from various ministries on all their ‘achievements’. This seems more like a campaign than actual performance tracking. Who comes up with these ideas honestly?”
Lydia Forson

Lydia Forson’s statement comes as a result of President Akuffo-Addo who onlined the performance tracker’s purpose in the country.