The Ministry of Foreign Affairs and Regional Integration is about to receive two giant industrial printing machines in three weeks from the World Bank under the Public Sector Reform for Results Project (PSRRP).
Mrs. Shirley Ayorkor Botchwey, the Minister of Foreign Affairs and Regional Integration, on the floor of Parliament in her response to a question by William Okofo-Dateh, National Democratic Congress (NDC) Member of Parliament (MP) for Jaman South, said the arrival of these machines would help the Passport Office to clear all outstanding backlogs within a week.
“It is imperative to indicate that these giant industrial machines have the capacity to print about two thousand passports within an hour.”
Shirley Ayorkor Botchwey
The MP – Mr. Okofo-Dateh, asked the minister about the steps being taken by the Ministry to reduce the huge backlog of processed passport application forms since 2022.
Ministry of Affairs Assures Public Of Quick Passport Processes and Availability To Clients
According to Mrs. Botchwey, the Passport Office’s inability to print all processed applications within the stipulated time frame last year, as she had indicated on various platforms, was largely due to supply chain challenges, which was a result of COVID-19 pandemic and most recently, the Russia-Ukraine war.
“Fortunately for us, Mr. Speaker, the Ministry took delivery of 300,000 passport booklets in October, 2022. Mr. Speaker, I am pleased to inform this august House that with the number of booklets supplied, the backlog cases reduced from over 120,000 in October 2022 to 22,698 by December 2022, but for the frequent breakdown of our printing machine, all the backlogs would have been cleared.”
Mrs. Shirley Ayorkor Botchwey
She said it must be noted that completed applications go through various levels of vetting to ensure that only eligible applicants were issued with the Ghanaian passport.
To this end, she disclosed that the Passport Office had increased the number of vetting staff, who were also tasked to do extra hours occasionally, including working on weekends to clear outstanding passports yet to be printed.
“Mr. Speaker, whilst efforts are underway to clear the backlogs, Passport Application Centres, particularly those in Kumasi and Accra have been saddled with the phenomenon of uncollected passports.
“Even though applicants are usually informed through text messages that their passports have been printed and sent to the various Passport Application Centres, a lot of passports are yet to be collected.”
Mrs. Shirley Ayorkor Botchwey
Ayorkor Botchwey further revealed that the Ministry recently issued a public announcement and some applicants did turn up to collect their passports, adding that: “The Ministry would continue to course such announcements to be made periodically.”
“I wish to use this opportunity to apologise to our compatriots who are yet to receive their passports and also to assure this august House and the entire citizens that the Ministry has put in place enough measures to prevent a future occurrence of this unfortunate incident and promise smooth and efficient service delivery.”
Mrs. Shirley Ayorkor Botchwey
Mrs. Ayorkor Botchwey in her conclusion assured the House that the Ministry of Foreign Affairs and Regional Integration continuous to give urgent applicants for passports the utmost attention that it requires.
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