Tag: Mr. Shaibu Haruna

  • MoMo Stands Alone: CEO Assures Seamless Service Continuity

    MoMo Stands Alone: CEO Assures Seamless Service Continuity

    The formal decoupling of MobileMoney Fintech Limited (MoMo) from its parent, MTN Ghana, marks the definitive end of the “telecom-led” era and the birth of a sovereign fintech giant, with the CEO of MobileMoney Fintech Limited, Mr. Shaibu Haruna, addressing the structural divorce that has been five years in the making.

    For the millions of Ghanaians who rely on the platform for daily survival, Mr. Haruna’s message in a recent interview was one of complete reassurance: the legal separation is a move toward regulatory maturity that will leave the user experience untouched while unlocking a new tier of industrial innovation.

    “We became a standalone entity because it was necessary due to the regulations of the country. The Payment Systems and Services Act requires that we operate as a separate company and be regulated by the Bank of Ghana”

    Mr. Shaibu Haruna, CEO of MobileMoney Fintech Limited

    This transition is a significant strategic pivot for the Ghanaian digital economy. It evolves MoMo into a standalone entity regulated directly by the Bank of Ghana, shedding its identity as a value-added service of a mobile network operator (MNO) to become a Tier-1 financial institution in its own right.

    This structural independence is not merely a corporate rebrand; it is a fundamental realignment of the digital financial services (DFS) ecosystem in West Africa. Mr. Haruna noted that the driver behind this separation is the Payment Systems and Services Act, a piece of legislation that safeguards the integrity of Ghana’s financial borders.

    As mobile money grew from a niche utility to a critical national infrastructure, the regulatory oversight required a move away from the “nested” model – where fintech lived inside a telco – to a standalone model. This ensures that the financial liabilities of the fintech arm are ring-fenced from the operational risks of the telecommunications side.

    MobileMoney Fintech Limited
    MobileMoney Fintech Limited

    According to Mr. Haruna, the five-year transition involved big structural changes to meet the capital adequacy and governance standards set by the central bank. This independence allows the Bank of Ghana to exercise direct supervisory authority, ensuring that the billions of cedis circulating within the MoMo ecosystem are protected by the same rigorous standards applied to commercial banks.

    “This is the regulatory merit of the move: it de-risks the financial sector while giving MoMo the legal autonomy to innovate outside the constraints of a traditional telecom license,” the CEO explained.

    MTN Backbone Remains

    A primary concern for market observers has been the potential friction created by the split. However, the technical merit of the transition lies in its invisible execution. Mr. Haruna confirmed that the company would continue to leverage the MTN distribution network, which includes the vast web of agents and the underlying signal infrastructure.

    In essence, the pipes remain the same, but the entity managing the flow of value is now an independent specialist. From a customer perspective, the transition is positioned to be frictionless. The USSD interfaces, the mobile application, and the agent-customer interactions will remain identical.

    The CEO emphasised that the separation is a backend governance event that does not disrupt the front-end utility. This stability is crucial for maintaining consumer confidence in a market where any perceived disruption to digital wallets can trigger immediate liquidity panics.

    “Our customers will not experience any change in the way we serve them. They will continue to access our services through the MTN distribution network. From their perspective, the only change will be the level of innovation that we will deliver”

    Mr. Shaibu Haruna, CEO of MobileMoney Fintech Limited
    Mr. Shaibu Haruna CEO of MobileMoney Fintech Limited 1
    Mr. Shaibu Haruna, CEO of MobileMoney Fintech Limited

    The most compelling industrial merit of this independence is the ability to scale beyond the wallet. As a standalone fintech, MoMo is now positioned to form strategic partnerships that were previously complicated by its status as a subsidiary.

    MoMo can now engage in deeper API integrations with third-party providers, insurance firms, and international remittance hubs without the bureaucratic overhead of the parent company by operating as a distinct legal entity. This shift suggests a move into high-value financial services, including micro-credit, wealth management, and sophisticated merchant payment systems.

    As an independent entity, MoMo can pivot its engineering and product teams to solve financial problems with the agility of a startup but the scale of a legacy bank. The goal is to move from being a facilitator of transfers to becoming the central operating system for Ghanaian commerce.

    The most significant takeaway for the Ghanaian investor class is the planned listing of MobileMoney Fintech Limited on the Ghana Stock Exchange (GSE). Mr. Shaibu Haruna’s disclosure of a three-to-five-year timeline for an IPO is a major move toward the localisation of the fintech economy.

    For years, the massive profits generated by the mobile money revolution have largely flowed to the parent company’s shareholders in South Africa. A local listing changes that narrative, allowing the Ghanaian public to own equity in the platform that drives their economy.

    Listing on the GSE provides a dual benefit: it raises local capital for further expansion and provides a layer of public accountability that ensures the company remains aligned with national interests. This sovereign merit cannot be overstated. It represents the final step in the maturity of a local industry – moving from a foreign-owned utility to a publicly-traded national asset.

    MTN Ghana
    MTN Ghana

    The independence of MobileMoney Fintech Limited is the final confirmation that digital finance is no longer a subset of telecommunications. It is its own industrial pillar. Under the leadership of Mr. Shaibu Haruna, the entity is moving from a period of regulatory transition into an era of aggressive market expansion.

  • MTN Executives Advocate for Partnerships to Create A Robust SME Ecosystem

    MTN Executives Advocate for Partnerships to Create A Robust SME Ecosystem

    At the recent MTN Ghana Business Executive Breakfast, executives of MTN Ghana reiterated their unwavering commitment to supporting the growth of local SMEs in Ghana.

    Held under the theme “Bridging the Credit Risk Gap for SMEs in Ghana,” the event emphasized the critical role of strategic partnerships in fostering a robust SME ecosystem.

    In his keynote address, Mr. Stephen Blewett, Chief Executive Officer of MTN Ghana, underscored the significance of facilitating SME access to funds through strategic collaborations. He highlighted that partnerships with banks, microfinance institutions, and FinTech companies are crucial for developing a supportive ecosystem for SME financing.

    These collaborative efforts, he noted, could lead to the creation of innovative financial products and services tailored specifically to the needs of SMEs. Such initiatives are vital for enabling SMEs to thrive and contribute meaningfully to the economy.

    Mr. Shaibu Haruna, Chief Executive Officer of MobileMoney Ltd, elaborated on the company’s plans to develop digital solutions to support SME transactions and enhance financial inclusion. He emphasized that digital payment channels, such as MobileMoney, could play a pivotal role in profiling customers and providing customized solutions for accessing credit.

    Mr. Shaibu Haruna cited the example of Qwikloan, a digital credit service that has reduced bureaucracy and mitigated credit risk issues, albeit acknowledging the presence of some defaulters.

    Angela Mensah Poku MTN Chief Enterprise BusIness Officer Shaibu Haruna CEO MobileMoney LTD

    “We have learned our lessons from Microcredit, and we are ready to provide a basic foundation for financial players to support the ecosystem. We need to evaluate how we use digital footprints to address issues around risk and progressively provide lending for SMEs. By leveraging digital technology, we can create a more inclusive lending ecosystem that supports the growth of SMEs in Ghana.”

    Mr. Shaibu Haruna

    Advancing SMEs Through Improved Financial Accessibility

    Angela Mensah-Opoku, Chief Enterprise Business Officer of MTN, reaffirmed the company’s dedication to advancing small and medium enterprises through improved financial accessibility and technological empowerment. She stressed the importance of technology in addressing the challenge of assessing creditworthiness for businesses, which is crucial for driving growth.

    Mensah-Opoku pointed out that technology helps standardize business processes and eliminates the need for cumbersome paper processing. “Digital disruption also involves changing what we believe are the standards for financial inclusion; using technology is an authentic way to go,” she added.

    “MTN is open to collaboration across the SME value chains. We must work together to support informal SMEs seeking access to working capital for growth. Information asymmetry is a big challenge for them, and we need to be more inclusive. Digital insights and access to data will change the requirements for lending.”

    Angela Mensah-Opoku

    The MTN Executive Breakfast Meeting served as a platform for key stakeholders to explore solutions to bridge the credit risk gap for SMEs. The event highlighted the indispensable role of SMEs in Ghana’s economy and the need for comprehensive support to ensure their sustainability and growth.

    A cross section of guests at the Business Breakfast Meeting

    SMEs are often described as the backbone of the economy due to their significant contributions to employment and economic diversification. However, they frequently face obstacles in accessing necessary financial resources, primarily due to perceived credit risks. The insights shared by MTN executives underscore the importance of addressing these challenges through collaborative and innovative approaches.

    By leveraging partnerships, digital technology, and tailored financial solutions, the goal is to create a supportive environment where SMEs can flourish. The commitment shown by MTN Ghana to fostering such an ecosystem is a positive step towards ensuring that SMEs can overcome financial barriers and contribute more effectively to Ghana’s economic development.

    The dialogue initiated at the MTN Executive Breakfast Meeting represents a critical step forward in the quest to bridge the credit risk gap for SMEs. As stakeholders continue to collaborate and innovate, the vision of a robust and inclusive SME ecosystem in Ghana becomes increasingly attainable.

  • Momo Customers To Receive Exciting Weekly Rewards For Adopting Digital Payments As Part Of Momo Season

    Momo Customers To Receive Exciting Weekly Rewards For Adopting Digital Payments As Part Of Momo Season

    MobileMoney Limited (MML) has launched a promo to reward Customers for their loyalty and to promote digital payments via MoMo.

    In line with the MoMo Season, for the next 2 months beginning August 17 to 30th September, 2023, the company will reward One hundred customers each week with prizes worth up to GHS1000 E-cash.

    The point-based promo requires customers to use the MoMo Pay service to pay for all goods and services using Merchant ID or QR codes and earn points on their transactions. Customers will earn 5 (five) points for every GHS10 spent. The top one hundred points earners per week will receive E-cash of up to GhS1000. “Transactions on the MoMo App will earn you three times the points earned via USSD. Download the MoMo App on play store or App Store,” the Telco giant stated.

    MoMo agents and merchants are to increase their volume, and value of transactions and reduce fraud incidents in their operations to win attractive rewards.

    The theme for the Season’s Activities

    Speaking at the launch of the MoMo Season celebrations, Mr. Shaibu Haruna, CEO of MobileMoney Limited, shared highlights on the theme for the season’s activities which is “Addressing the Barriers to Digital Payments Adoption in Ghana.”

    “Interoperability challenges, fake identification cards, platform infrastructure, onboarding customers, MoMo fraud among others have impeded digital payments adoption in Ghana. MTN Ghana and MobileMoney Limited are committed to addressing these challenges by collaborating closely with various stakeholders and partners in a bid to build a robust, efficient, and more inclusive digital payments ecosystem in the country.”

    Mr. Shaibu Haruna

    Winners of weekly prizes will receive their rewards at the end of each month after they have been engaged by MTN MoMo via 0244 300 000. If selected winners are not available to claim their prize, the prize will be awarded to the next customer in order of ranking. High performing agents and merchants will be rewarded at the end of the year.

    Campaign Against Fraud

    With the launch of the promotion, MTN MoMo has intensified its campaign against fraud. Meanwhile, MTN Ghana warned MoMo customers to be careful of the activities of fraudsters.

    It said MTN MoMo does NOT charge ANY money or its equivalent before prizes are released to customers; hence any request for money, PIN code, or airtime before a prize is redeemed is fraudulent. Official calls originating from MTN MoMo on the promotion will be through the official line 0244300000.

    MoMo Season launched in 2012 has for the past years been instrumental in driving awareness, influencing policy, and deepening the use of MoMo services.

    MobileMoney Ltd is a subsidiary of MTN Ghana responsible for Mobile Financial Services. Launched in 2009, MTN MoMo has seventeen million registered subscribers.

    MTN MoMo works with 21 partner banks, PSPs and more than 280,000 agents across the country. Between 2016 and Q2 2023 a sum of GHS 505million cedis was paid as Interest to over 16 million customers.

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  • MTN Increases MoMo Transaction Limits to Enhance Customer Experience

    MTN Increases MoMo Transaction Limits to Enhance Customer Experience

    The telecommunication giant MTN Ghana has increased the Mobile Money (MoMo) transaction limits to enhance MoMo customers’ experience.

    In a statement copied to the Vaultz News, MTN highlighted the importance of the transaction limit increase, noting that the wallet transaction limit increase will facilitate efficient payments, encourage a greater seamless transition into a Cash-lite society and promote more digital payments.

    “MTN MoMo has implemented the Bank of Ghana (BoG) approved increase in daily and monthly transaction limits as well as maximum wallet balances. Customers with Daily Transaction Limits of GHC 1,000, GHC5,000 and GHC10,000 have had their limits increased to GHC2,000, GHC10,000 and GHC15,000 respectively. Additionally, Account balance limits of GHC2,000, GHC15,000, and GHC 30,000 have been increased to GHC3,000, GHC30,000, and GHC 50,000 respectively.”

    MobileMoney Limited

    Moreover, further to these limit increment, monthly transaction limits for customers with Medium and Enhanced KYC are limitless while customers with Minimum KYC have a limit of GHC 6,000.

    image421763

    The Ag. CEO of MobileMoney Limited, Mr. Shaibu Haruna, while reacting to the transactions limit increment, expressed his delight over the upward reviews approved by the Bank of Ghana, following engagements to assess the possibilities of reviews to enhance digital payments and ultimately drive the Cash-lite agenda.

    “MML following the approval has gone ahead to implement the directives to ensure that our customers enjoy the convenience of doing various transactions such as the Money Transfer, Bill Payments, receive Remittances, Buy Insurance, Buy Shares, Payment of school fees as well as general goods and services.”

    Mr. Shaibu Haruna

    Ag. CEO of MobileMoney Urges Customers to Take Advantage of the Enhancement

    Mr. Shaibu Haruna, meanwhile, called on all customers to take advantage of the enhancement in wallet size to grow their transactions and improve their livelihoods. He iterated that the upward reviews have been activated for all MoMo subscribers.

    That notwithstanding, customers who require further enhancements on their wallet are required to provide any of the following documents: Utility Bill in the customer’s name, Bank Statement, Registered Tenancy Agreement, Letter from the employer, and Tax Certificate.

    The above documents should be presented at any MTN Service Centre or engage MTN Ghana through its digital channels: Twitter: @MTNGhana or @AskMTNGhana; Facebook: MTN Ghana or WhatsApp:0554300000.

    Customers are also advised to beware of the activities of fraudsters and report fraud issues by text to 1515 or 419.

    MobileMoney Ltd is a subsidiary of MTN Ghana responsible for Mobile Financial Services. Launched in 2009, MTN MoMo has 17 million registered subscribers.  MTN MoMo works with 19 partner banks, All the PSPs and more than 280,000 Agents as well as over 240,000 Merchants across the country. Between 2016 and Q3 2022 a sum of GHS 614 million cedis was paid as Interest to over 15.7 million customers.

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