Stanbic Bank Ghana has launched a new product, ‘Safe and On Top’, a digital campaign aimed at enhancing customers’ experience through the simplification of banking processes.
As part of the new system, customers can now use the bank’s 120 ATMs not only to withdraw cash up to 10,000 cedis but also deposit money into any Stanbic Account and also transfer money between accounts.
Again, available is a card-less option where customers can use a token to withdraw and deposit money without using a card.
Speaking at the virtual launch of the new product, CEO of Stanbic Bank, who is also the President of the Ghana Association of Bankers (GAB) Alhassan Andani said investment in technology to drive efficiency has become necessary amidst the COVID-19 pandemic.
“In the situation that Stanbic found ourselves, we saw the future that was rushing at us, and we ourselves had to embrace the future. COVID-19 was from January and we are now in July, so seeing a lot of our clients wanting to get into the future and to get us into digital service bank; so, for us, our future started years ago and we are ready.
“With the future rushing on you and all of our clients rushing into the future, you’ll have very little time to go to places doing banking. So, on this note, and on behalf of all my colleagues, I welcome our clients onto our digital future which actually starts today,” he said
Due to emerging trends particularly accelerated by the coronavirus pandemic, Investment in technology to drive efficiency, manage evolving risks and benefit from growth opportunities has, therefore, become one of the critical areas for sustainable success.
Also, Head of Personal Banking, Nana Dwemoh Benneh who spoke at the virtual launch said:
“We believe our customers need the best solutions to enable them to be in charge of their financial affairs. Our suite of digital products allows customers to do all the transactions that make their lives meaningful. We are here to facilitate a safe and simple way of banking so customers would remain in charge even in these unusual times.”
Dwemoh Benneh also added that:
“Other services such as Online banking, Mobile banking and the use of the Stanbic App remain available to simplify processes for customers. For the corporate sector, Enterprise Online and Business Online BOL continue with their top-notch arrangements of seamless transactions so clients can continue managing their accounts and also transact.”
