Mr George Omane Twumasi, Director of Metrology at the Ghana Standards Authority (GSA), has urged Oil Marketing Companies to embrace digital platforms to enhance their services.
According to him, the digital transition will also ensure optimum speed in the work processes with the Authority.
Mr Omane Twumasi made this revelation at sensitisation programme to educate Oil Marketing Companies (OMCs) on its newly-introduced CoreOps platform. He further revealed that this is part of the Authority’s efforts to digitalise its operations.
The GSA Director of Metrology further explained that it will also ensure that all customers of the Authority are covered.
He further expressed that the move is a collaborative effort between the Metrology, IT, and the Corporate Communications Directorate.
“Over the years, GSA has been working with an age-old practice of using paper and clients having to come all the way to the Authority’s premises to access our services which created a lot of inconvenience in the past”.
Digitalisation of GSA
Additionally, Mr Omane Twumasi advised relevant stakeholders to incorporate the use of the Authority’s CoreOps. This, he explained, was an opportune time for the Authority and its clients to make good use of technology to facilitate businesses.
“We should all be interested in the digitalisation of GSA’s core operational services as it will improve our services to our cherished customers”.
To this end, Mr Omane Twumasi assured the stakeholders of the Authority’s continued support and requested them to contact the GSA should they face any challenges accessing the CoreOps.
Furthermore, the stakeholders were taken through a step-by-step procedure of how to access the digital platform.
The aim of the workshop was to sensitise clients and customers on the GSA new system, regarding accessing services. It also included ways of helping customers familiarize themselves with the functionalities once they land on the website and also understanding the advantages and benefits.
Oil Marketing Companies optimistic of platform
Some seventy representatives of the Oil Marketing Companies participated. Present at the workshop was the Industry Coordinator of the Association of Oil Marketing Companies (AOMC), Mr Kwaku Agyeman-Duah.
Mr Agyeman Duah expressed his excitement and appealed to the GSA to be swift in responding to queries from the use of the platform should they arise.
The GSA CoreOps is a digital platform where the Authority’s operations will be easily accessed by the public for effective and timely delivery of services.
So far, only the three arms of Metrology, the Legal, Industrial and Scientific Metrology have been migrated onto the CoreOps. The other core operational services of the Authority are expected to be migrated in due course.
As technology permeates every sector, the National Petroleum Authority’s introduction of its fuel monitoring system in April this year also sought to help curb the sale of illegal fuel to Oil Marketing Companies.
The digital system allows fuel in Oil Marketing Companies’ tanks across the country to be monitored by NPA. This was to help foil illicit activities in the petroleum downstream sector, such as unauthorised third-party deliveries, fake receipts, smuggling, among others.
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