The Institute for Energy Security (IES), is calling on Ghana’s southern electricity distribution company, Electricity Company Ghana (ECG), to take immediate steps to resolve what it described as widespread challenges being experienced by its pre-paid customers.
In a statement issued by the institute today, Monday, December 21, 2020, it noted that there has been reports of customers facing high charges in purchasing electricity where, the more a customer buys power to be used, the more the customer owes the ECG, resulting in many homes and workplaces being disconnected.
The institute revealed that, customers are being slapped with outrageous bills of electricity they have not used resulting in payment of unwarranted bills.
The institute also called on the Minister of Energy to direct the Electricity Company to resolve the issue immediately.
Read full statement below:
