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MTN Encourages Customers To Use Its Web Portal To Expedite SIM Registration Process

M.Cby M.C
July 7, 2022
Reading Time: 3 mins read
MTN Encourages Customers To Use Its Web Portal To Expedite SIM Registration Process

Mobile Telecommunications giants, MTN Ghana, has urged all customers who are yet to register their SIM cards to make use of its dedicated MTN SIM Registration Web Portal to complete their registration ahead of the July 31, deadline.

The SIM Registration Web Portal will enable customers to link their Ghana cards to their SIM card(s) before visiting the service Centre or any authorized agent point for the biometric capture.

The portal provides customers with a web version of the USSD process (*404#) for the linking of customers’ Ghana Card to their SIM Card(s).

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The portal allows customers to also link their Data-Only SIM card(s) to their Ghana card without having to remove their SIM Card(s) from their devices.

The portal links SIM cards in routers, MIFIs, TurboNets, security cameras, tracking devices and other non-mobile phone devices.

MTN ensuring that all customers are registered

Commenting on the portal, the Chief Sales and Distribution Officer, Shaibu Haruna, said the company is making everything possible to ensure that all customers are registered before the deadline.

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“As we draw close to the July 31 deadline for the SIM Registration exercise, we are employing all channels to ensure every customer on our network is fully registered. This is why we are encouraging our customers to use the MTN SIM Registration Web Portal to expedite the process”.

Shaibu Haruna

The web portal is also a channel for customers with Know Your Customer (KYC) issues such as name mismatch to be able to upload images of their proof of ownership documents to establish their identity and ownership of SIM card(s).

MTN Customers register their SIM cards during the ongoing at Shoprite
Customers registering their SIM Cards

Individual and Corporate post-paid lines can also use the portal to link their SIM Card(s) to the Ghana Card.

MTN Ghana, as part of the ongoing SIM Registration Exercise, developed the web portal to enhance and speed up the registration process for both voice and data SIM cards.

The SIM registration exercise is ending on July 31, and all MTN customers are expected to register by the deadline.

The SIM Registration Web Portal URL is https://simregistrationportal.mtn.com.gh. The portal can be found on the MTN website.

MTN’s Ambition 2025 is anchored on the belief that everyone deserves a modern connected life. This will rest on a scale connectivity and infrastructure business, making use of both mobile and fixed access networks across the consumer, enterprise and wholesale segments.

MTN Ghana is the market leader in the competitive mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay Monthly and Pay As You Go Services and Mobile Financial Services.

The company has committed itself to delivering reliable and innovative services that provide value for subscribers in Ghana’s telecommunications market. Since its entry into Ghana in 2006, MTN has continuously invested in expanding and modernizing its network in order to offer superior services to a broad expanse of the nation.

READ ALSO: Arise Ghana Movement “Appalled” By Persistent Threats Of Police To Arrest Leaders

Tags: Ghana cardMTN GhanaSim cardWeb Portal
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