The Ghana Chamber of Telecommunications has assured its preparedness for the December 7 elections as well as the Christmas season as its members are inventing measures to provide quality network across the country during the general elections.
In a statement by the Chamber it noted that, it “wishes to inform the general public, that its members are taking the necessary steps and measures to provide resilient network quality across the country as the nation heads to the polls on 7th December 2020 and the festive season”.
The assurance from the Industry Association follows individual network audit assessments undertaken by its members.
Significantly, the outcome of the audits has led to numerous deployments and actions to ensure a stable network across all areas with potential mass gatherings.
According to the Chamber, it will also partner with security agencies to ensure that all diligence is done in patrolling fibre infrastructure route in the country
“The industry is also partnering with law enforcement agencies to facilitate patrol of fibre infrastructure routes across the country.
“Similarly, the Chamber, through the National Engineering Coordinating Team (NECT), is engaging the Road Agencies to suspend all construction works around routes where critical utility infrastructure exists for the next two (2) weeks to safeguard the country from potential network disruptions”.
It further intimated that, its Chief Executive Officer, Dr. Ing. Kenneth Ashigbey CEO, has revealed that “these collaborations are to cement our efforts towards building a resilient network to support and augment Ghana’s electoral process”.
To this end, they’ve put in place tough systems which will advertently ensure that transmission of data are seamlessly undertake, with full transparency delivery on its operations.
“We have in place secure and resilient systems to aid the seamless transmission of data and we are fully committed to the process, providing transparency to all our stakeholders to build upon the trust from previous years”.
Beyond the elections, the industry disclosed it will “implement other critical interventions to support the Yuletide season”.
“ Customers are entreated to make use of the 24/7 digital channels, 24hr call centre routes, as well as the round-the-clock service centres which will operate extra hours to support general customer care experience”.
Finally, the Chamber asserted it would like to “state that the mobile industry is committed to a strict adherence of all its license obligations and so we will be working closely with our Regulator, the National Communications Authority (NCA) during this unique period”.
As such, they “entreat the public to stay safe and continue to adhere to all COVID-19 protocols”.
