The NCA has instructed all disconnected SIMs to be delinked from all databases by Monday, April 17, 2023, including those blocked in November 2022 for failing to complete both stages of the sim registration.

According to the Ghana Chamber of Telecommunications, telecommunication networks (AirtelTigo, MTN, and Vodafone) must comply with the directive received from the National Communications Authority (NCA) regarding the ongoing SIM registration exercise.

“All disconnected SIMS are to be delinked from all databases by Monday, April 17, 2023. For the avoidance of doubt, this included SIMS that were blocked in November 2022 for not having completed both stages of the sim registration.

“All sim cards registered after the limit of 10 per individual are to be delinked, deactivated, and removed from all databases by Monday, April 17, 2023.”
NCA

The Ghana Chamber of Telecommunications, an industry association representing mobile network operators in Ghana, has encouraged subscribers who have acquired Ghana cards but have not completed registration to do so before April 17, 2023.

Subscribers with more than 10 SIMs registered to themselves are also urged to verify their SIMs on record at their nearest mobile network operator service centres.

The Chamber in the press release said it has invested heavily in arrangements to ensure that subscribers who have their Ghana cards and are ready to register to get registered at any of their several touchpoints across the country.

“For those that require some special assistance to carry out the registration exercise, kindly contact your service provider. Our members remain committed to supporting the efforts of all stakeholders to ensure that every customer in every part of the country is able to register their SIM card(s) with the Ghana card.”
NCA

However, it further stressed that subscribers who fail to complete registration before the deadline risk having their impacted SIMs completely deactivated without further notice or an extension of time.

Supporting Efforts of All Stakeholders

The Chamber said it remained committed to supporting the efforts of all stakeholders to ensure that every customer in every part of the country registers their SIM card(s) with the Ghana card.

“Our members are obliged by the directive to completely deactivate all impacted subscriber SIMs which have not completed the registration by the said date without any further notice or extension of time for subscribers.

“It is important that the cherished customers of the networks are not barred from using voice, data, USSD, mobile money services and continue to have access to emergency and other important services. Subscribers with Ghana cards can avoid this inconvenience by completing stage 2 (the biometric capture) of the registration process.”
NCA

The Ghana Chamber of Telecommunications is an advocacy institution established to help direct telecommunications policy, legislation and regulation, and pursue research towards the development of the telecommunications industry in Ghana.

The Ghana Chamber of Telecommunications also informed the general public that its members (AirtelTigo, MTN and Vodafone) will be complying with a recent directive received from the National Communications Authority (NCA) regarding the ongoing SIM registration exercise.

As the voice of the mobile operators and tower companies in Ghana, It works through direct engagements with government (institutions), civil society, key stakeholders and consumers to shape the mobile ecosystem and maximize the socio-economic benefits of mobile in Ghana. The Chamber was registered in 2010 and inaugurated in 2011.