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in Finance

Fidelity, FNB Pledge Immediate Resolution To FX Suspension, Assures Customers Of Safety

M.Cby M.C
June 30, 2023
Reading Time: 4 mins read
Fidelity, FNB Pledge Immediate Resolution To FX Suspension, Assures Customers Of Safety

Fidelity Bank and FNB Bank Logo

In response to the Bank of Ghana’s (BoG) recent suspension of their Foreign Exchange (FX) operations, Fidelity Bank and First National Bank (FNB) have reassured the public of their commitment to resolving the underlying problems and minimizing any disruptions to their customers’ financial services.

This follows the central bank’s enforcement of compliance in the FX market, which involved levying penalties and suspending licenses for violations of pertinent regulations.

The duo were penalised with a combined 1,000 penalty points each for violating sections 3.4, 3.5 and 3.9 of the Ghana Interbank Forex Market Conduct rules, and have had their respective forex licences suspended from June 29, 2023 to July 28, 2023.

Fidelity Bank, in a statement, reiterated that the regulator’s action does not in any way affect the bank’s normal banking operations, adding: “While we address the reporting concerns raised by our regulator, we have in the interim reached agreements with our partner banks to aid in seamless completion of foreign exchange transactions on behalf of Fidelity Bank.”

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Julian Opuni MD Fidelity Bank Ghana 1
Julian Opuni, the Managing Director of Fidelity Bank

“We apologise for any inconvenience this announcement may have caused, and we reassure all our valued customers that we are actively engaging the Bank of Ghana to resolve the issue as soon as possible.

“All branches, agent points and digital platforms continue to provide our customers with the full range of financial services as usual.  As a bank, we strive to maintain the highest levels of operational compliance across all our business activities, and we are fully committed to engaging the Bank of Ghana to resolve this situation.”

Fidelity Bank Statement

More so, FNB in a statement disclosed that due to an ongoing engagement with the regulator, it is unable to initiate and complete forex trading for the next 30 days, stating that: “This temporary hold will allow us to complete our engagement process with the Bank of Ghana (BoG) and make the necessary adjustments to our forex trading business in line with the regulator’s policies.”

Warren Adams
Mr. Warren Adams as Chief Executive Officer (CEO) of FNB Ghana

“To minimise any possible disruptions, we have made alternative arrangements with partner-banks to initiate and complete forex trade deals for and on behalf of First National Bank Ghana and its clients, should the need arise.

“As we cooperate with the BoG throughout this process, be assured that your business relationship and all other banking relationships with First National Bank will not be impacted.”

First National Bank Statement

Market Analysts Back BoG’s Actions

According to market analysts who weighed in on this development, the move will foster greater compliance and discipline among market participants, safeguarding the interests of both investors and the broader economy.

The warning message of the Central Bank, they said, serves as a reminder for all forex market participants including banks, forex bureaus, forex brokers and money transfer operators (MTOs) to strictly abide by applicable regulations and guidelines, promoting a fair and transparent trading environment that will further deepen the relationship between investors and the broader economy.

The Central Bank yesterday disclosed the punitive measures in a statement. The regulator said: “The Bank of Ghana has fined Fidelity Bank Ghana Limited and First National Bank Ghana Limited a combined 1,000 penalty points each for breaching sections 3.4, 3.5 and 3.9 of the Ghana Interbank Forex Market Conduct rules.”

These infractions underscored the banks’ disregard for crucial regulations that govern the forex market. Section 3.4 of the guidelines specifically address Indicative Quotes, which mandate Licenced Foreign Exchange Dealers (LFXDs) operating in the interbank forex market (excluding the BoG) to regularly update their indicative quotes for buying and selling US dollars on the Reuters and Bloomberg information systems.

Read also: First National Bank Ghana Halts Foreign Exchange Transactions In Reaction to BoG’s Suspension

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Tags: Bank of Ghana's (BoG)Fidelity BankFirst National Bank (FNB)Foreign Exchange (FX)forex licences
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Fidelity Demands Africa Own Its Digital Future At a time when Africa’s digital economy is accelerating at an unprecedented pace, Fidelity Bank Ghana has delivered one of the strongest messages yet on the continent’s technological future. The bank made a bold and urgent case for Africa to stop depending on foreign controlled digital systems and begin building its own infrastructure capable of retaining value, strengthening currencies, and driving long term economic sovereignty. As one of the key sponsors of the 3i Africa summit, Fidelity Bank did not just show up to participate. It arrived with a message that resonated deeply across conference halls and policy discussions. Fidelity Bank emerged as one of the loudest voices championing a future where African nations control the very digital rails that power their economies. Digital Infrastructure Is The New Economic Power One of the defining moments of the summit came during a high level panel discussion on digital public infrastructure, where Adeline Aryee delivered a statement that immediately captured the attention of participants. She declared that if Africa builds its own digital rails, it naturally retains the value created by those systems. Her message was clear and uncompromising. In previous decades, national infrastructure was measured by roads, bridges, ports, and airports. Today, the true engines of economic power are payment platforms, identity systems, financial technology ecosystems, and digital marketplaces. According to Aryee, digital public infrastructure is no longer a luxury. It is now a strategic national asset. Her remarks struck at the heart of one of Africa’s most pressing economic concerns. Despite growing digital adoption, many transactions across the continent still pass through foreign payment systems, resulting in value leakage and continued pressure on local currencies. Ghana’s Success Story Becomes A Continental Blueprint Aryee highlighted Ghana’s progress in financial inclusion, mobile payments, and digital banking, describing the country as an emerging model for other African economies. Over the years, Ghana has invested heavily in domestic payment systems such as GhIPSS and its flagship platform, Gh-link. These systems have significantly expanded access to financial services while promoting digital transactions across urban and rural communities. Yet Aryee argued that inclusion alone is no longer enough. The next chapter for Africa, she insisted, must focus on ownership. She questioned why local transactions continue to depend on foreign rails when domestic infrastructure already exists. According to her, such dependence creates unnecessary external exposure and limits the continent’s ability to fully capture the economic benefits of its growing digital market. Her comments triggered intense debate among summit participants, many of whom acknowledged the urgent need for policy reforms and infrastructure investments. Market Driven Innovation Takes Center Stage Beyond infrastructure, Fidelity Bank also made a strong case for innovation that begins with real market needs. During the Ecosystem Roundtable on platforms, talent, and digital markets, Prince Osei Hyeaman-Addai shared insights from the bank’s years of digital financial innovation. He stressed that successful digital products are not built in boardrooms or based on assumptions. Instead, they are created by listening carefully to the market and understanding customer pain points. According to him, the market itself reveals the problems that need solving, the type of platform required, and the path toward scalable growth. His comments reflected a growing shift in African fintech circles, where customer centered design is becoming essential for product adoption and long term relevance. Trust And Credibility Remain The Real Currency Prince also emphasized that technology alone does not guarantee success. In his view, trust, credibility, and strong operational structures remain the real foundations of successful innovation. He noted that while investor interest in African fintech continues to rise, startups must prove they can deliver sustainable solutions, maintain transparency, and build products that respond to local realities. This perspective reflects Fidelity Bank’s own journey in digital transformation. Over the years, the bank has built strategic collaborations with leading fintech players, including IT Consortium, helping pioneer wallet to bank integrations and mobile financial solutions in Ghana. These partnerships have helped position Fidelity as one of Ghana’s most innovation driven financial institutions. A Defining Moment For Africa’s Digital Future Fidelity Bank’s participation at the 3i Africa Summit 2026 was more than a corporate appearance. It was a strategic declaration. At a time when Africa is racing to build competitive digital economies, the bank’s message was impossible to ignore. Africa cannot simply consume technology created elsewhere. It must own the infrastructure, shape the platforms, and capture the value generated by its digital future. As conversations from the summit continue to ripple across financial and policy circles, one thing is becoming increasingly clear. Africa’s next economic revolution may not be built on oil, gold, or minerals. It may be built on digital rails designed, owned, and powered by Africans. READ ALSO: IMF Ghana Review Ends in Dramatic Cliffhanger Fidelity Demands Africa Own Its Digital Future At a time when Africa’s digital economy is accelerating at an unprecedented pace, Fidelity Bank Ghana has delivered one of the strongest messages yet on the continent’s technological future. The bank made a bold and urgent case for Africa to stop depending on foreign controlled digital systems and begin building its own infrastructure capable of retaining value, strengthening currencies, and driving long term economic sovereignty. As one of the key sponsors of the 3i Africa summit, Fidelity Bank did not just show up to participate. It arrived with a message that resonated deeply across conference halls and policy discussions. Fidelity Bank emerged as one of the loudest voices championing a future where African nations control the very digital rails that power their economies. Digital Infrastructure Is The New Economic Power One of the defining moments of the summit came during a high level panel discussion on digital public infrastructure, where Adeline Aryee delivered a statement that immediately captured the attention of participants. She declared that if Africa builds its own digital rails, it naturally retains the value created by those systems. Her message was clear and uncompromising. In previous decades, national infrastructure was measured by roads, bridges, ports, and airports. Today, the true engines of economic power are payment platforms, identity systems, financial technology ecosystems, and digital marketplaces. According to Aryee, digital public infrastructure is no longer a luxury. It is now a strategic national asset. Her remarks struck at the heart of one of Africa’s most pressing economic concerns. Despite growing digital adoption, many transactions across the continent still pass through foreign payment systems, resulting in value leakage and continued pressure on local currencies. Ghana’s Success Story Becomes A Continental Blueprint Aryee highlighted Ghana’s progress in financial inclusion, mobile payments, and digital banking, describing the country as an emerging model for other African economies. Over the years, Ghana has invested heavily in domestic payment systems such as GhIPSS and its flagship platform, Gh-link. These systems have significantly expanded access to financial services while promoting digital transactions across urban and rural communities. Yet Aryee argued that inclusion alone is no longer enough. The next chapter for Africa, she insisted, must focus on ownership. She questioned why local transactions continue to depend on foreign rails when domestic infrastructure already exists. According to her, such dependence creates unnecessary external exposure and limits the continent’s ability to fully capture the economic benefits of its growing digital market. Her comments triggered intense debate among summit participants, many of whom acknowledged the urgent need for policy reforms and infrastructure investments. Market Driven Innovation Takes Center Stage Beyond infrastructure, Fidelity Bank also made a strong case for innovation that begins with real market needs. During the Ecosystem Roundtable on platforms, talent, and digital markets, Prince Osei Hyeaman-Addai shared insights from the bank’s years of digital financial innovation. He stressed that successful digital products are not built in boardrooms or based on assumptions. Instead, they are created by listening carefully to the market and understanding customer pain points. 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Over the years, the bank has built strategic collaborations with leading fintech players, including IT Consortium, helping pioneer wallet to bank integrations and mobile financial solutions in Ghana. These partnerships have helped position Fidelity as one of Ghana’s most innovation driven financial institutions. A Defining Moment For Africa’s Digital Future Fidelity Bank’s participation at the 3i Africa Summit 2026 was more than a corporate appearance. It was a strategic declaration. At a time when Africa is racing to build competitive digital economies, the bank’s message was impossible to ignore. Africa cannot simply consume technology created elsewhere. It must own the infrastructure, shape the platforms, and capture the value generated by its digital future. As conversations from the summit continue to ripple across financial and policy circles, one thing is becoming increasingly clear. Africa’s next economic revolution may not be built on oil, gold, or minerals. It may be built on digital rails designed, owned, and powered by Africans. READ ALSO: IMF Ghana Review Ends in Dramatic Cliffhanger Fidelity Demands Africa Own Its Digital Future
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