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in Banking

GAB Commends Bank of Ghana for Timely Clarification on OTC Dollar Withdrawals

M.Cby M.C
May 16, 2025
Reading Time: 3 mins read
Ghana’s Banking Industry Battles Rising Defaults from Migrated Medical Practitioners

John Awuah, CEO of the Ghana Association of Bankers (GAB)

The Ghana Association of Banks (GAB) has commended the Bank of Ghana (BoG) for issuing a timely and necessary statement clarifying its stance on Over-the-Counter (OTC) foreign currency withdrawals.

According to the Association, the central bank’s statement helped stabilize the banking sector and restore confidence among depositors following some growing public anxiety.

The Chief Executive Officer of the Ghana Association of Banks, Mr. John Awuah, stated that the BoG’s intervention was crucial in averting potential disruptions that were beginning to develop across the banking system. “The statement of the Bank of Ghana was timely,” he said, adding that it had “gone a long way in dealing with some disruptions that were developing due to earlier comments on the Over-the-Counter withdrawals.”

The controversy stemmed from comments made by a BoG board member, Mr. Isaac Adongo, during a media interview. These comments reportedly triggered some panic withdrawals, with customers fearing that new restrictions might be placed on their ability to access foreign currency from banks.

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Unusual Movements Observed on May 15

Mr. Awuah revealed that the banking sector experienced some irregular activity following Mr. Adongo’s remarks. “May 15, 2025, we observed some unusual movement, which we attribute to the interview granted by the Bank of Ghana board member, Isaac Adongo,” he said. These movements included spikes in foreign currency withdrawals and increased inquiries from customers concerned about their deposits.

In response, the Ghana Association of Banks moved quickly to reassure customers, issuing a public statement to affirm the integrity of the financial system and calm rising tensions. The CEO emphasized that the banks acted promptly to protect customer confidence and prevent any further escalation.

The GAB is urging all depositors, particularly those holding foreign currency accounts, to remain calm. Mr. Awuah reiterated that the banks continue to operate within the regulatory framework set by the central bank and have not imposed any new limitations on legitimate withdrawals.

“All customers should remain calm and confident in the integrity of the banking system,” Mr. Awuah stated. “Banks continue to operate within the regulatory framework provided by the Bank of Ghana, and remain committed to facilitating legitimate foreign currency needs of individuals and businesses.”

He noted that the Ghanaian banking sector remains stable and committed to serving the needs of customers. By reinforcing their compliance with BoG guidelines, banks aim to eliminate any misconceptions that may have arisen from the earlier statements.

Banks Reaffirm Support for Legitimate Foreign Currency Needs

The Ghana Association of Banks also used the opportunity to reassure both individual and business clients that their rights to access foreign currency for legitimate transactions will be respected and protected. “We are therefore assuring that banks in Ghana remain fully committed to upholding the rights of customers with respect to legitimate foreign currency needs of individuals and businesses,” Mr. Awuah concluded.

This firm assurance, coming directly from the top of the banking association, is expected to ease fears among depositors and reduce any volatility that may have been triggered by speculative concerns.

The prompt response by the Bank of Ghana and the Ghana Association of Banks likely prevented a widespread crisis of confidence in the financial system. By swiftly addressing misinformation and urging calm, both institutions demonstrated their commitment to financial stability.

READ ALSO: Stakeholders Warn of Looming Risks to Ghana’s Cocoa Exports

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Tags: Bank of GhanaBanking sectorGhana Association of Banks (GAB)over-the-counter (OTC)
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Recovery Efforts Yield Strong Returns One of the strongest drivers behind the bank’s improved asset quality has been its recovery operations. UBA Ghana has significantly strengthened its debt recovery framework, resulting in consistent gains over the years. In 2025 alone, loan recoveries reached an impressive GH¢168 million, highlighting the effectiveness of the bank’s recovery teams and internal enforcement systems. This strong recovery performance has helped the bank clean up its balance sheet while improving liquidity and strengthening capital resilience. Analysts believe the recovery figures also demonstrate the bank’s ability to engage customers proactively while maintaining professional relationships and ensuring compliance. Leadership Applauds Team Performance Commenting on the achievement, Bernard Gyebi praised the collective effort of the bank’s staff, management, and board. He said the milestone reflects the dedication and discipline of Relationship Managers, Risk teams, Executive Management, and Board members who have all contributed to building a resilient institution. According to him, UBA Ghana remains focused on balancing business growth with sound risk management practices. He emphasized that the bank is intentional about creating long-term value for shareholders, customers, and regulators while maintaining high standards of governance and accountability. His remarks underline the bank’s broader strategy of building a strong institution capable of supporting businesses and contributing to national economic growth. Setting the Pace for Ghana’s Banking Sector Industry observers believe UBA Ghana’s latest achievement reflects broader improvements within Ghana’s banking sector, which has undergone major reforms in recent years. However, they note that UBA Ghana’s performance stands out because of the speed, consistency, and scale of its transformation. By bringing its bad loan ratio down to just 2.11 percent, the bank has positioned itself as one of the safest and most disciplined lenders in the market. As competition intensifies and regulatory standards become stricter, UBA Ghana’s performance could serve as a benchmark for banks seeking to combine profitability with responsible lending. With strong governance, effective execution, and a clear commitment to excellence, UBA Ghana appears firmly positioned to sustain its leadership in Ghana’s evolving financial sector. READ ALSO: Tema Manhean Facility To Halt Fisheries Value Leakage United Bank for Africa Posts Industry’s Lowest Bad Loan Ratio
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