The Electricity Company of Ghana (ECG) has announced a nationwide revenue mobilisation exercise, targeting all customer categories in arrears.
The exercise will commence on Monday, June 16, 2025, and run through Friday, June 27, 2025, with a strict mandate to recover outstanding debts and clamp down on illegal electricity practices.
In an official public announcement released on Wednesday, ECG warned that the mobilisation campaign will cover residential, commercial, industrial, and government institutions, including Ministries, Departments, and Agencies (MDAs). Special monitoring teams will accompany ECG taskforces to ensure enforcement and accountability.
“The exercise will be monitored by special teams who will apprehend and prosecute customers who attempt to interfere with the exercise and/or undertake illegal self-reconnection after disconnection.”
Electricity Company of Ghana (ECG)
The ECG is rolling out the campaign amid growing concerns over unpaid electricity bills, mounting operational costs, and energy sector liquidity challenges.
The move follows calls from industry stakeholders for more aggressive efforts to recover revenue and reduce energy sector debts, particularly at a time when power producers continue to face delayed payments from bulk off-takers.
According to report, the arrears owed to ECG span millions of Ghana cedis, much of it from large-scale consumers and public sector entities.
Failure to address these arrears has resulted in cash flow constraints, affecting ECG’s ability to maintain infrastructure, purchase power from generators, and invest in service improvements.
In past campaigns, the ECG uncovered widespread illegal connections and power bypasses, as well as customers reconnecting themselves without authorization.
The utility said this year’s exercise will be more rigorous, with criminal prosecution awaiting defaulters who flout the rules.
Pre-Disconnection Warning
In its notice, ECG advised all indebted customers to settle their arrears immediately to avoid disconnection and additional fees.
“Customers with arrears are advised to pay their bills now to avoid disconnection, and payment of reconnection fees.”
Electricity Company of Ghana (ECG)
A source within ECG explained that the utility is also offering flexible payment plans for some customers who proactively engage with the company to clear outstanding debts.
The special monitoring teams that will accompany ECG field agents include law enforcement officers and legal personnel, with a mandate to prosecute offenders in accordance with Ghana’s Electricity Regulations and Criminal Offences Act.
Electricity is a commodity that is produced at a high cost. If consumers don’t pay, it creates a ripple effect through the entire energy value chain—from power generation to distribution.
The inclusion of MDAs and large industrial consumers underscores ECG’s efforts to treat all consumers equitably, regardless of size or status.
Government agencies are reportedly among ECG’s top debtors, with some racking up bills over several years without settlement.
The ECG’s June mobilisation drive forms part of a broader effort to strengthen financial management within Ghana’s power distribution sector.
With Ghana’s electricity sector facing growing financial demands, ECG’s revenue collection efforts underscore the importance of consumer accountability in maintaining a stable and efficient power supply.
The campaign aligns with government’s ongoing push to reform the energy sector, reduce system losses, and improve operational transparency.
With the campaign set to begin in less than a week, ECG is urging all consumers to act swiftly. As ECG implements its enforcement measures, affected customers are advised to adhere to payment deadlines to prevent service disruptions and avoid additional fees.
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