Telecel Ghana has strongly refuted allegations made by the Minority in Parliament regarding its role in the ongoing operational challenges of AT Ghana, describing the claims as misleading and contrary to facts sanctioned by the National Communications Authority (NCA).
In a statement released by the company, Telecel underscored that its involvement in AT Ghana’s operations was fully directed and approved by the NCA as part of efforts to sustain mobile network services for AT’s customers following the operator’s technical shutdown in August 2025.
According to Telecel, the intervention was purely regulatory and necessary to prevent a total service blackout for thousands of AT subscribers across the country.
“The NCA directed the migration of network traffic from AT Ghana to Telecel Ghana’s network following the shutdown of AT’s sites by ATC Ghana in August 2025, due to long overdue debts of AT to ATC Ghana.
“Telecel Ghana has, since September 1, 2025, been providing national roaming services to AT as an interim measure. Without this intervention, AT customers would not have been able to use mobile voice and data services across the country.”
Telecel Ghana
The company emphasized that it has played a supportive, not controlling, role in the AT Ghana situation and, like all stakeholders, is awaiting the outcome of the work by KPMG, the transaction advisor appointed by the government.
Telecel maintained that its cooperation in the process is rooted in its commitment to national interest and network stability, not in any commercial takeover agenda.
Telecel is not Financially Distressed
Addressing suggestions that Telecel itself is struggling financially or has underperformed since its acquisition of Vodafone Ghana in 2023, the company dismissed such claims as inaccurate and unsupported. “Telecel Ghana is profitable and has posted a year-to-date net profit of multiple hundreds of millions of Ghana cedis,” the statement said.
The company further revealed that contrary to the Minority’s claims of a mere $10 million investment, it has injected over $240 million in financial relief and capital investments since 2023.
This, the company explained, has been used to reduce legacy debts inherited during the acquisition, expand network infrastructure, modernize technology systems, and enhance digital services nationwide.
“Till date, none of the over 600 employees in the organization have been made redundant as promised, and the company has been certified Top Employer year on year”.
Telecel Ghana
The company reiterated its commitment to long-term investment in Ghana’s telecommunications sector, pledging continued support for digital transformation, service improvement, and job security.
On the matter of corporate social responsibility (CSR), Telecel firmly rejected what it described as attempts to politicize or misrepresent its community initiatives as strategic efforts to curry favor or goodwill.
The company highlighted its consistent contributions to the health, education, and community development sectors through the Telecel Ghana Foundation, noting that such projects have been part of its corporate culture long before recent controversies.
Among its latest interventions, Telecel cited the donation of advanced cervical cancer screening equipment to the Korle Bu Teaching Hospital, Tamale Teaching Hospital, and Sefwi Wiawso Government Hospital.
The donation, made in fulfillment of a public pledge in May 2025 following the launch of The Ghana Medical Trust Fund by President John Dramani Mahama, was executed by Telecel Group as part of its broader public health commitment.
The company also referenced its partnership with the One Million Coders Programme, also announced in May 2025, which aims to equip young Ghanaians with digital and coding skills.
“The attempt to project these social interventions as ”an apparent attempt to strengthen Telecel position and gain goodwill” is disingenuous, unfortunate and should be disregarded by the public. Telecel will continue to invest in the communities in which we operate as we have done over the years.”
Telecel Ghana
Telecel Sponsorship Longstanding
Telecel further clarified that its sponsorship of traditional and cultural festivals nationwide is a longstanding aspect of its community engagement strategy, not a politically motivated endeavor.
“This year, Telecel has supported festivals in Kwahu, Osu, Ningo, Prampram, La, Cape Coast, Gomoa Dawurampong, amongst others,” the statement noted. The company explained that all such sponsorship requests originate from traditional councils, not from any government official or minister.
“It therefore beats one’s imagination that our support for this year’s Homowo Festival, one among many other sponsorships to traditional rulers across the country, could be interpreted as an attempt to influence decisions concerning AT”.
Telecel Ghana
Telecel insisted that its CSR and community partnerships are guided by social impact, not political expediency.
Reaffirming its commitment to transparency, professionalism, and ethical conduct, Telecel Ghana underscored that it operates legally under the registered name Ghana Telecommunications Company Limited, with the Government of Ghana holding 30 percent of shares on behalf of the people.
The company emphasized that it remains open to constructive engagement with stakeholders, including Parliament, to ensure that public discourse on telecommunications is informed by facts rather than speculation.
“We remain focused on expanding digital access, improving network quality, and serving millions of Ghanaians with reliability and innovation.
“We operate with professionalism, transparency, and adherence to the law and are committed to preserving the interests of all stakeholders—customers, partners, employees, and shareholders”.
Telecel Ghana
The company encourageed the public to disregard any statements that misrepresent Telecel’s role, integrity, or intentions.
Through its statement, Telecel has sought to reposition the national conversation on the AT Ghana issue toward facts and regulatory context rather than political insinuations, reaffirming its stability, credibility, and long-term commitment to Ghana’s telecommunications development.
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