OmniBSIC Bank, a leading financial institution, has taken steps to enhance customer satisfaction and improve its service delivery by relocating its Achimota branch.
The branch is now strategically situated at 29 J.A. Kufuor Avenue, Achimota, near the Neoplan Company on the bustling Achimota-Nsawam highway. This move demonstrates the Bank’s commitment to expanding its presence in high-traffic commercial areas while ensuring a seamless banking experience for its customers.
The decision to relocate the Achimota branch aligns with OmniBSIC Bank’s broader strategy to bring its services closer to customers. The new location offers enhanced convenience and accessibility, particularly for individuals and businesses in and around Achimota. By situating the branch in a vibrant commercial area, the Bank aims to tap into a burgeoning middle-class population, providing financial solutions tailored to their needs.
“The relocation of our Achimota branch is part of our broader strategy to provide superior banking services in locations that matter most to our customers,” said George Tetteh Ocansey, Divisional Head at OmniBSIC Bank. He further emphasized that the new premises boast improved parking facilities and a spacious banking hall, designed to accommodate the Bank’s growing customer base efficiently.
As part of the relocation, OmniBSIC Bank has introduced advanced technological systems at the new branch. This move underscores the Bank’s dedication to integrating modern digital solutions for faster, safer, and more efficient banking transactions.
Mrs. Hannah Dadzie, Accra North Zonal Head, highlighted the technological advancements accompanying the relocation.
“Beyond the physical relocation, we have introduced advanced digital banking systems at our new branch, ensuring faster transaction processing and robust security. Our PCI DSS certification reflects our commitment to safeguarding customer data while offering superior digital services.”
Mrs. Hannah Dadzie
This focus on digital innovation ensures that customers enjoy improved security and convenience, reinforcing OmniBSIC Bank’s position as a forward-thinking financial institution.
Supporting SMEs for Economic Growth
OmniBSIC Bank has earned a reputation for its unwavering support for small and medium-sized enterprises (SMEs), which play a crucial role in Ghana’s economic development. The Bank continues to provide customized financing solutions, expert advisory services, and user-friendly digital tools to empower SMEs.
“OmniBSIC has built a strong track record of partnering with small and medium-sized enterprises through customized financing solutions, expert advisory services, and user-friendly digital banking tools. This has enabled us to support SME growth and contribute to broader economic development.”
Mrs. Hannah Dadzie
In recognition of its efforts, OmniBSIC Bank was recently honored with the ‘Premium SME Banking Brand of the Year’ award at the 8th Global Business Brands Awards & Summit 2024. This accolade reflects the Bank’s leadership in SME banking and its commitment to fostering sustainable economic growth.
The new branch location features enhanced facilities designed to deliver a superior customer experience. The spacious banking hall ensures shorter wait times, while upgraded infrastructure provides a comfortable and efficient environment for personal and business banking activities.
Customers can also access the new branch using the Ghana Post Digital Address System with GPS coordinates GE-373-2872. For inquiries and assistance, the Bank has provided dedicated helplines: 0307086000 / 0302758555 / 0800100790.
OmniBSIC Bank has assured customers that the transition will not disrupt existing services. On the contrary, it will pave the way for additional enhancements, ensuring a seamless banking experience across all touchpoints.
The relocation of the Achimota branch marks a new chapter in OmniBSIC Bank’s journey toward becoming a more customer-centric and innovative financial institution. As banks increasingly invest in technology and infrastructure to meet evolving customer needs, OmniBSIC Bank remains at the forefront, driving change in the financial services industry.
By focusing on accessibility, technological advancement, and support for SMEs, OmniBSIC Bank is not only strengthening its market presence but also contributing to Ghana’s economic development. The new Achimota branch serves as a testament to the Bank’s vision of providing convenient, secure, and customer-focused financial solutions.
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