Executive Secretary of the Chamber of Petroleum Consumers (COPEC), Mr Duncan Amoah has asked customers to request for fuel to be put in a ten litre can when in doubt of the quantity of fuel sold to them at the various fuel stations.
The container, he said, can let you get your money’s worth that is, if you’ve been given the fuel according to the money you have paid.
In an interaction with the media, Mr. Amoah, explained that consumers must make such demands to ensure that they are being served the right amount of fuel.
‘When there arises a dispute or conflict of whether you are getting what you have paid for, the Ghana Standards Authority, has provided for the 10 litre can in every fuel station across the country. Now if you go to a station and you buy fuel worth GHS100 or GHS20 and where your gauge should have gone to, the gauge doesn’t get there, immediately request for the 10 litre can because what went into the car you cannot see with your eyes but what is put in the 10 litre can, you can see with your eyes.”
He further went on to say that consumers are entitled to the can and should insist it is brought when the need arises or when the pump attendants come up with excuses.
“We have seen instances where some stations will tell you that the 10-litre can is in the manager’s office. The 10 litre can is not meant for the manager’s office. It is not a trophy; it is for the consumer. It is not a decorative piece. It should be at the fore court when they start selling fuel. And so when you are not clear in your mind what has been delivered into your car because your gauge says that you’re not seeing what you paid for, as for the 10-litre can if they say it is in the manager’s office, insist that it should be brought. If they don’t want to bring it, chances are that, there is something they want to cover up.”
Fuel Stations Corruption discovery by GSA
The Ghana Standard Authority (GSA), last year uncovered massive corruption at some fuel stations in the Greater Accra Region in their periodic checks where some Oil Marketing Companies (OMC’s) were indicted for tampering with their pumps.
A report by authority revealed that, some 10 out of 65 fuel stations visited, adjusted their pumps to serve their customers less.
