Inlaks, a leading ICT infrastructure, and systems integrator in sub–Saharan Africa, has successfully completed the reimplementation of the Temenos Core Banking Solution for Universal Merchant Bank (UMB).

Inlaks delivered the re-implementation of the R22 TAFJ/Oracle19c, Temenos infinity suite, and Data Lakes and Analytics. This innovative upgrade equips the bank with access to all the latest features available in the new release; enhancing its ability to generate up-to-date, precise, and reliable financial statements for improved customer experience.

Inlaks has effectively tackled the Bank’s challenges by executing the Transact R22 TAFJ release on the T24 banking platform. The comprehensive solution encompasses system and business analysis solution design, system integration and testing, as well as dress rehearsals. Following the project Go-live phase, Inlaks will continue to offer post-implementation support to ensure seamless transition and adoption of the new system.

Commenting on the project, Olufemi Muraino, Executive Director at Inlaks said Inlaks takes great pride in successfully executing the reimplementation of the core banking solution for Universal Merchant Bank.

“The project is set to enhance operational efficiency, agility, and ultimately deliver superior Banking experiences to customers. Additionally, it empowers our clients’ business to scale effectively. Our overarching goal is to unlock higher levels of efficiency and value for customers contributing to the growth of the financial sector across Sub-Saharan Africa.”
Olufemi Muraino

The reimplementation has yielded a significant impact on UMB’s operations, providing enhanced functionality to the user community including the integration of new modules and the configuration of purchased and licensed modules.

System Effectively Addressing Core Pain Points

The system effectively addresses core pain points, delivering a seamless banking experience and fully capitalizing on resolved issues, thereby benefiting the bank and its customers.

Inlaks has consistently built a reputation for effectively helping its clientele with new markets and service opportunities driving effective and enhanced methods for businesses, contributing to innovation and advancement.

Inlaks, a leading ICT infrastructure, and systems integrator in Sub-Saharan Africa, reaffirmed its dedication to delivering exceptional digital financial services to financial institutions in Southern Africa.

Joseph Agyeman- Badu, the company’s Head of Business Development, introduced its innovative digital banking solution, to guests highlighting its features including Customer Relationship Management which assists customers with resolving Complaints, and a Self-Service Portal, the Inlaks Dormant Accounts Management System, Branch Digitization and Omnichannel Digitization.

Inlaks is devoted to enhancing digital financial services and inclusion across Africa. Inlaks is a proactive organization hence it has created a robust platform to solve digital banking challenges for customers.

Inlaks is a leading systems integrator in Sub-Saharan Africa with operations in Nigeria, Ghana, East Africa, and other regions within the Sub-Saharan African market. The company has established partnerships with leading original equipment manufacturers (OEMs) in the technology industry, allowing it to provide world-class information technology solutions that consistently exceed customer expectations.

Over the years, Inlaks has established itself as the primary provider of ICT and Infrastructure Solutions, enabling customers to effectively seize new market opportunities and enhance their service offerings. Its impressive customer base includes several Central Banks in East and West Africa, as well as other key customers within the region. As a result, Inlaks has emerged as the dominant Information Technology Company in Africa.