Telecommunications giant, MTN Ghana, has introduced a new service, the eSIM, also known as embedded or Electronic SIM, which is a virtual SIM that is inbuilt in mobile and smart devices at the point of manufacture.
Customers get the convenience of seamlessly switching between multiple mobile numbers on a single SIM device. MTN eSIM allows customers to connect smart devices like their smartphone, tablets, and smart watches.
The eSIM is available to both Pay- As -You -Go (Prepaid) and Post -paid individual and corporate subscribers. It can be accessed digitally via MyMTN App. Customers with already registered numbers with MTN will have their numbers upgraded to eSIM.
According to MTN Ghana, new subscribers will go through the normal registration process using the Ghana Card and have their biometric data captured. The good news to the company’s cherished customers is that all new eSIM activations comes with free 10GB one-off non-expiry data bundle upon successful activation.
Commenting on the introduction of the eSIM service, the Chief Commercial Officer of MTN Ghana, Noel Kojo-Ganson, noted that the introduction of the eSIM reaffirms MTN’s commitment to leading digital solutions for Africa’s progress and providing its valued customers with the benefits of a modern connected life.
MTN Ghana’s priorities
“As a brand, we continue to show that enhancing customer experience, leveraging digitization and innovation remain our priority. The introduction of eSIM further cements our commitment to offering more value-added solutions to our existing as well as potential customers.
“The introduction of eSIM is in line with MTN’s vision ‘to lead the delivery of a bold, new digital world to its customers’ and fulfil its Ambition 2025 objectives. The eSIM will allow customers to access multiple devices with eSIM compatibility and enhance customer experience. It offers subscriptions to millions of new devices without the existing SIM card logistics. It is also to enhance the customer experience with immediate connectivity for their new device.”Noel Kojo-Ganson
MTN Ghana disclosed that for customers to check the compatibility of their devices to the eSIM, they will need to dial *#06# or click on the link https://www.gsmarena.com/results.php3?sSIMTypes=4.
MTN Ghana is the market leader in the mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay As You Go, Pay Monthly and Mobile Financial Services.
The company is part of the MTN Group which is a leading emerging market leader with a clear vision to lead the delivery of a bold, new digital world to its customers. The company is inspired by its belief that everyone deserves the benefits of a modern connected life.
Scancom PLC is listed on the Ghana Stock Exchange and its strategy is Ambition 2025: Leading digital solutions for Africa’s progress.