Deputy Minister for Communication, Digital Technology and Innovations, Hon. Mohammed Adams Sukparu, has said government interventions through the allocation of additional spectrum to telecom companies have significantly improved network quality across the country.
According to him, the widespread call-drop issues and poor voice quality that frustrated millions of users earlier in the year have largely been resolved following a presidential directive and subsequent technical actions by the ministry.
Speaking on the state of national network performance, the Sissala West MP explained that the service disruptions experienced at the beginning of the year were felt universally.
He noted that the poor call quality—where conversations would suddenly break, or callers struggled to hear each other—had become a national concern requiring urgent action from the government.
“Sometimes you make a call, and then the call will get to a point where you find it difficult to either hear the person or the person finds it difficult to hear you. So the government at the time, the president directed the Minister… to make sure that that was resolved”.
Deputy Minister for Communication, Digital Technology and Innovations, Hon. Mohammed Adams Sukparu
According to the Deputy Minister, following the directive, the ministry initiated a technical review of network capacity constraints and engaged telecom operators on measures to stabilize their systems.
The Deputy Minister disclosed that the solution arrived at was the allocation of new spectrum to mobile network operators, particularly Telecel and MTN, to boost their capacity and ease congestion on their existing networks. He emphasized that this move was central to the improvement users are now experiencing nationwide.
“A lot of work has gone behind the scenes, and that is why we can all see that there has been significant improvement as far as the network situation is concerned,” he said, insisting that the improvements are not cosmetic but a direct result of targeted technical upgrades triggered by government action.
“I’m talking about the quality network situation. And so the government has given out some spectrums to the telecoms, and they’ve worked on that. That is why we are seeing significant improvement as far as the quality is concerned”.
Deputy Minister for Communication, Digital Technology and Innovations, Hon. Mohammed Adams Sukparu
Spectrum Importance
Spectrum remains one of the most critical resources for mobile network operators, especially as demand for voice and data services continues to grow across the country.
Increasing population, expanded smartphone usage and rising data consumption place enormous pressure on existing spectrum allocations, often resulting in call congestion and poor internet speeds. By expanding available spectrum, operators are able to deploy more channels, reinforce network stability, and improve customer experience.
Government’s decision to release new spectrum is also viewed as a shift toward a more proactive regulatory posture, as it comes at a time when customers have become increasingly vocal about network frustrations.
In recent years, social media campaigns highlighted call failures, slow data speeds, and persistent service disruptions across regions. Industry observers believe the ministry’s intervention, backed by presidential direction, was timely in preventing further public dissatisfaction.
Deputy Minister Sukparu’s comments signal a renewed commitment from the Communication Ministry to maintain oversight of telecom operations and ensure that operators deliver network quality consistent with regulatory standards.
His assurance that government-led solutions have already produced measurable improvements may provide relief to consumers and businesses who rely heavily on uninterrupted connectivity.
As Ghana positions itself to expand its digital economy, reliable communication infrastructure remains an essential pillar. The Deputy Minister’s remarks reinforce government’s position that strengthening digital systems—through regulatory actions, infrastructure investment and technological upgrades—will remain a priority.
