The EjumaPa Platform is set to drive a major transformation in Ghana’s informal economy following a new partnership between the Ministry of Labour, Jobs and Employment and Jakops Innovation Limited. The agreement, formalised through a Memorandum of Understanding (MoU) in Accra, aims to digitise the informal sector by connecting artisans and skilled workers to clients through a mobile and web-based system.

The initiative targets millions of workers, including carpenters, electricians, mechanics, tailors, and hairdressers, bringing them into a structured digital ecosystem to improve job visibility, accountability, and income opportunities.

Government Drives Digital Transformation in Informal Sector

Officials say the EjumaPa Platform aligns with government’s broader agenda to promote employment and modernise labour systems through technology.The informal sector remains the backbone of Ghana’s economy, employing over 80 percent of the workforce but largely operating outside formal regulatory systems. This has limited access to finance, social protection, and structured job opportunities for many workers.

“This platform aligns with our mandate to promote employment and improve livelihoods through innovative solutions.”
EjumaPa Platform Officials

Through the EjumaPa Platform, authorities aim to bridge this gap by creating a centralised digital marketplace where service providers can showcase their skills and connect directly with clients.Officials noted that the initiative represents a shift from traditional labour practices to a more organised, transparent, and technology-driven system.

Under the agreement, Jakops Innovation Limited will lead the design, development, and maintenance of the EjumaPa Platform. This includes building user onboarding systems, providing technical support, and delivering training for both artisans and administrators. The company is also expected to ensure that the platform is secure, scalable, and capable of handling a nationwide user base.

A key feature of the platform is its ability to increase visibility for informal workers, allowing them to reach more customers beyond their immediate communities. Experts note that digital platforms have the potential to significantly improve productivity and market access for informal businesses, which often face barriers such as limited exposure and lack of structured systems.

In addition, the platform will introduce a built-in revenue model, including service fees on transactions, while also supporting improved tax compliance within the informal economy.

Ministry to Regulate and Ensure Nationwide Adoption

The Ministry of Labour, Jobs and Employment will play a central role in overseeing the platform’s implementation and credibility.Its responsibilities will include certifying and accrediting artisans, setting regulatory standards, and providing institutional backing for the initiative. The Ministry will also work with stakeholders across the country to mobilise workers and ensure widespread adoption of the platform.

To strengthen governance, a Joint Steering Committee will be established to oversee implementation, monitor performance, and guide the project’s strategic direction over its initial four-year period.Officials believe that combining government oversight with private sector innovation will ensure both accountability and efficiency in delivering the platform.

Digitalisation Expected to Unlock Economic Growth

The EjumaPa Platform is part of a broader national push to leverage technology to formalise Ghana’s informal sector and drive inclusive growth.Research shows that digital tools can improve business outcomes by increasing efficiency, expanding market reach, and enhancing financial inclusion for small enterprises.

However, adoption has often been limited by factors such as low digital literacy and lack of access to structured platforms.By providing an integrated system tailored to informal workers, the initiative aims to overcome these challenges and create new opportunities for sustainable employment.

Officials say the platform could also position Ghana as a leader in digital labour solutions across Africa, particularly as countries seek innovative ways to modernise their economies.

The rollout of the EjumaPa Platform marks a significant step toward integrating informal workers into the formal economy through technology. If successfully implemented, the initiative could improve incomes, enhance job security, and increase access to financial services for millions of Ghanaians.

It also signals a shift toward recognising the informal sector not just as a survival mechanism, but as a critical driver of national development.As the project moves into implementation, attention will focus on user adoption, digital literacy support, and the platform’s ability to deliver tangible benefits to workers across the country.